EFFECTIVE Thursday, July 12, 2018 at 8:00 a.m.: The precautionary boil advisory originally issued on July 9, 2018 and extended on July 11, 2018 affecting homes and businesses in Old Monroe EAST of Highway 79 HAS BEEN LIFTED. There is no need to continue boiling your water. We appreciate your patience and understanding.
PLEASE do not use email to send us reports of no water, low pressure, discolored water, sewer issues, etc., as email is not monitored outside of office hours. Please call in these issues to 636-528-8919, both during and after office hours. When the office is closed, a recording will contain the after-hours emergency number to call.
PLEASE NOTE: To make an online payment on your account through our web site, please make sure you login directly to our web site (www.lincolncountywater.com) ONLY. After clicking on the Your Account tab, you will be redirected to the Muncipal Online Payments web site, which DOES NOT charge a fee. Your payment will be credited immediately to your account. It has been recently discovered that an alternate web site, https://www.doxo.com/info/pwsd-1-of-lincoln-county, is listed when a search is done to make an online payment rather than logging into our web site directly. This web site IS NOT associated with PWSD #1 of Lincoln County and will charge an additional fee to process your payment. Your payment will also be delayed by several days after you make your payment and a paper check will be mailed to our office if you use this web site. PWSD #1 of Lincoln County has no control over this web site and is not responsible for any payments made through this web site, nor will we reimburse any fees paid by customers who choose to use this web site.
If you would like to be notified by phone and/or text message in the event of upcoming disconnections, main breaks, boil advisories or other general notifications, please call the office to make sure we have your current phone number(s) on file.