Welcome to the Official Website of PWSD #1 of Lincoln County


If the office is closed and you have an emergency (water outage, sewer back-up, etc.), please call our on-call number - 636-358-4227.  Thank you.


In an attempt to keep in-person customer contact to a minimum, our lobby is open for cash transactions and new customer accounts ONLY.

  • Please drop payments by check or money order into the green drop box at the curb in front of our building, both during working hours and after hours.  We check the box frequently during working hours.
  • Credit and debit card transactions can only be made on our website or via our new automated system.  The number is 866-282-7669.  We no longer accept credit or debit card transactions in the office.  These payments may be made 24 hours a day, 7 days a week.  There is no fee to make a payment via one of these methods.

We wish to keep the traffic in the lobby to a minimum and ask for your understanding regarding this.


We offer a wide variety of payment options to our customers. Please see the Bill Payment section under the Customer Service Tab above.  PLEASE NOTE:  If you choose to set up a FUTURE payment on our website, you must notify the office by phone, as we are not notified until the payment posts to your account.  All payment arrangements must be made by phone or in person in our office by the account holder only.  Please do NOT try to schedule a payment arrangement on our website.  Thank you.


Due to inclement weather and staffing issues, we have had to reschedule the January disconnect date from the original date of January 19th until Tuesday, January 31st.  We did not disconnect anyone during the month of December, so please make sure your bill that was due on January 15th is paid in full by Monday, January 30th or your service will be disconnected on Tuesday, January 31st.  You may have already received your bill that is due on February 15th showing the February disconnect date, but if you were already subject to disconnect in January and have not yet paid that balance, your service will be disconnected on January 31st if not paid by January 30th.

Recent News View All »


January 24, 2023

Effective at noon on 1/24/23, we have experienced a main break near Birkhead Road and North Lindsey Road.  Homes and businesses in the immediate vicinity may experience loss of pressure as the break is being repaired.  Once service has been restored, those homes and businesses will be under a precautionary 48-hour boil advisory which will automatically expire 48 hours after service is restored.  We apologize for the inconvenience and appreciate your patience and understanding while repairs are being made.

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Welcome to Winter - Are Your Pipes Ready?

Welcome to Winter - Are Your Pipes Ready?

January 03, 2023

Can you flush your toilet if your pipes are frozen? ...Talk about questions you “wish” you had asked!

Ladies and Gentlemen, it is that wonderful time of year when the worst of winter is looming upon us. And the Farmer’s Almanac has been warning us that the winter of 2023 will be both long and cold. So, we ask you… are your pipes ready? 

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