COVID-19 Office Policy

EFFECTIVE MONDAY, 4/06/20, OUR LOBBY WILL BE CLOSED.  

  • All cash, money order and check payments may be left in the green mailbox (night drop) at the curb in front of the office.  We will check the box hourly.  If you want to make sure your payment was received, please call 636-528-8919 and we will verify
  • Credit card payments may be made over the phone at 636-528-8919 or online through our website at www.lincolncountywater.com
  • To start new service, please visit our website at www.lincolncountywater.com, Customer Service Tab, New Service Request, and follow the instructions.  If you have any questions, please call 636-528-8919.

We apologize for these changes but feel they are necessary at this time.  As soon as we are able, we will revert back to business as usual.  Thank you for your understanding.

Bill Payment Options

We offer a wide variety of payment options to our customers. Please see the Bill Payment section under the Customer Service Tab above.  PLEASE NOTE:  If you choose to set up a FUTURE payment on our website, you must notify the office by phone, as we are not notified until the payment posts to your account.  All payment arrangements must be made by phone or in person by the account holder only.

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

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Boil Advisory Lifted for Mallard Pointe Main Break

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UPDATE 04/03/20 9:41AM The precautionary boil advisory issued on 04/01/20 for homes and businesses affected by the main break in Mallard Pointe Sudivision and immediate areas 04/01/20 HAS BEEN LIFTED.  There is no need to continue  boiling your water.

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Coronavirus (COVID-19)

Coronavirus (COVID-19)

March 25, 2020

The health and safety of our customers and employees is our top priority.  Below are some resources where you can find factual information on Coronavirus causes and prevention measures. 

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